The privacy of Hair Cuttery® customers is important to us and integral to many of Our Values. Hair Cuttery, which is owned and operated by Creative Hairdressers, Inc., a Virginia corporation, and supported by Ratner Companies, L.C. (collectively, for purposes herein, “Hair Cuttery” “we” or “our”) collects and uses personal information about our customers to provide you with quality services and products consistent with Our Mission to WOW and delight every client and our associates.
Certain promotions, programs, contests and similar activities may be governed by additional specific terms for such programs. Those terms will be posted as applicable on the relevant Digital Platforms, and will govern those programs’ collection and use of your personal information.
What Information is Collected?
We respect your privacy. When you visit or interact with a Hair Cuttery Digital Platform, we may collect certain personal information voluntarily provided by you such as your name, address, telephone number, e-mail address, personal preferences, or other personal identifiers. Our Digital Platforms may also collect general information passively shared by the device you used to access the Digital Platform, such as technology interface preferences (including browser type, IP address, and operating system type), and geolocation information, to improve the Hair Cuttery’s Digital Platforms and better meet your needs.
How is Personal Information Shared & Used?
We collect and use basic information about our customers to provide you with quality services and products as part of Our Mission to WOW and delight every client and our associates. Personally identifiable information will be shared with third parties only to further the purpose for which you provide such information (e.g., to process your gift card purchase or registration) with limited exception. Such narrow exceptions include disclosure: (i) to our affiliated companies when used to provide joint services or for purposes such as internal statistics, strategy, verification and security; (ii) when we believe in good faith that the law requires it or to protect our rights, property or interests and/or that of our affiliates, employees and agents; and (iii) when third parties provide services in relation to our Digital Platforms such as verification and processing of credit card information, marketing analysis, and contest/sweepstakes administration, however such providers are not to retain, share, store or use such personally identifiable information for any unrelated secondary purpose.
How is Customer Information Protected?
We take reasonable precautions to protect the information you provide us on our Digital Platforms. These precautions include administrative, technical and physical safeguards to maintain the confidentiality of your information. However, if you transmit information through the Site you are doing so at your own risk. The Digital Platforms contain links to other websites maintained by third parties. Please be aware that we exercise no control over such third party sites and are not responsible for the privacy practices or the content of such third party sites. Such sites follow their own independent privacy and data collection policies and procedures, which are not covered by this Policy.
How Can Customers Limit Information Collected?
Hair Cuttery will use and share personal information provided to us only in ways compatible with the ones described herein. Where the applicable law requires additional consent, such as express consent or "opt-in," for the collection and use of certain types of personal information, Hair Cuttery maintains processes and procedures to ensure such information is collected consistent with the applicable law.
While we work hard to ensure we use and disclose our customers’ personal information only for the purposes identified above, you can choose not to provide personal information, limit the personal information obtained by us, or withdraw consent for use of your information at any time as follows:
- You may have your contact information, e-mail address or mobile phone number removed from our marketing lists that are used to inform customers of new or relevant products, services and special offers that may benefit them;
- You may refuse to provide personal information to us or withdraw consent at the time requested or by contacting us as described below. This withdrawal of information may limit our ability to provide you with the highest quality service possible.
If you wish to have your information removed from our database or to review any of your information, you can call the Hair Cuttery Client Service line at 1-866-25-STYLE (1-866-257-8953)
For additional information on our privacy practices, please contact:
Ratner Companies, L.C.,
1577 Spring Hill Road, Suite 500
Vienna, Virginia 22182
In addition, you can call the Hair Cuttery Client Service line at 1-866-25-STYLE (1-866-257-8953)