Frequently Asked Questions

We’re here to answer all of your questions about our products and services, so check out our FAQs or contact us for more information. For a free, personalized consultation, visit your local Hair Cuttery and speak to one of our Salon Professionals!

Dry Ends

For a quick fix, use a serum like Cibu® Shine Squad Gloss Drops to seal split ends. For a longer-term solution, visit one of our Salon Professionals for a customized trim/haircut.


Products like Redken® Frizz Dismiss will help reduce frizz and improve manageability. We also offer smoothing services such as Keratin+ and Redken® Frizz Dismiss Treatment to reduce and eliminate frizz.

Oily Roots

A dry shampoo, like Cibu®; Ka Pow, is a great product to absorb excess oil on the scalp and extend your style for a few more days. Using professional shampoo and conditioner can help create a healthy scalp and maintain proper moisture balance.

Dry, Dull Hair

Excessive heat styling with flat or curling irons can dry out your hair and make it look dull. Always use a product for thermal protection, like Cibu Sashini or Redken® Iron Shape 11 which are designed to protect your hair from heat damage.

Dry Scalp / Dandruff

Soothe a dry scalp and reduce flaking with Paul Mitchell® Tea Tree Shampoo or Redken® Dandruff Shampoo. A consultation with one of our Salon Professionals is key to understanding what is causing your dry scalp and receiving a personalized product recommendation for use in between services.

Thinning Hair

Our expert Salon Professionals suggest the best haircuts and styles to maximize fullness. They can also suggest products, like Nioxin, to help thicken hair and reduce thinning.

Gray Hair

Redken® Color Camo for Men is a gray blending service that is fast and discreet. We also offer gray coverage services to all guests. Regular salon visits are key to keeping wiry, coarse gray hair under control and maintaining soft, manageable hair. Visit one of our salons for a color consultation with one of our expert Salon Professionals.

DIY Color Gone Wrong

Colored your hair at home and now it is too dark, too light or just the wrong shade? Our Salon Professionals will provide a customized color correction service to give you the color you want and keep your hair healthy during the process.

Protect Color-Treated Hair

Talk to your Salon Professional about protecting the integrity of your hair by adding Redken® pH-Bonder to your highlight or color service. Improves strength, shine and softness and protect your hair from breakage and damage from color and chemical services.

Conditioning Treatments

Redken® Chemistry Treatments restore the hair with highly concentrated, professional strength ingredients. The balance of protein and moisture, strengthens and protects the hair. Guests who color their hair or use heat styling tools should get a treatment regularly.


This conditioning color service enhances natural color or refreshes faded hair color and adds shine. It is the perfect addition to any service.

Beard Trim

Keeping your beard well-groomed and maintained during every haircut service is the best way complement your look and style!

Prices Vary By Salon

For salon prices, go to Find A Salon and click 'Pricing' for your preferred location. Ask about our Master Stylists. Please note Master Stylist prices are slightly higher. Add-on charges may apply for select services.