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FAQs

Appointments

You can book an appointment online at haircuttery.com. Simply log in to your profile or register for an account and use our “Find a Salon” page to locate and book with your salon of choice.
Once you have an account, you can select a preferred salon, view your upcoming and past appointments, and more.

Another easy way to book an appointment online is via our Hair Cuttery app. You can download it here (iOS) or here (Android).

The app allows for booking, rescheduling, and canceling appointments directly from your mobile device.

Need to reschedule your appointment? No problem!

Please log into your Hair Cuttery profile and use our mobile app or website to reschedule your appointment to a time that works best for you.

The app and website both allow you to book, reschedule and cancel appointments directly from your mobile device!

We will never charge any rescheduling or cancellation fees. Your Salon Professional is also happy to assist you in finding another time for your visit.

Yes, we do offer walk-in appointments in salons where local COVID-19 guidelines allow.

However, it’s always recommended to make an appointment to secure your spot as we may not have availability at the time you walk in.

General

The health and safety of our Guests and Salon Professionals is our #1 priority.

In response to the pandemic, we have increased our cleaning and safety measures to ensure the utmost prevention for our team and our Guests. Each salon is BARBICIDE® certified, which is the gold standard in salon sanitation.

We strictly follow state and CDC guidelines and always communicate to our salons as new updates become available. In some locations, we may ask you to call us when you arrive and wait to enter the salon for your appointment due to capacity restrictions and social distancing requirements.

To learn more about our safety standards visit our Coronavirus Safety Standards page.

Our services prices vary by geography. Each salon also has a tiered pricing system that allows Guests to choose a preferred Stylist. Service pricing is based on the Stylists’ experience level, in ascending order these include: Salon Professionals, Designers, Senior Designers, and Master Designers. The levels simply reflect their number of years in the industry, mastership and demand for their time behind the chair. We are constantly training and growing our Stylists at every level so Guests can always expect an exceptional hair experience.

Hair Cuttery Family of Brands (HCFB) is the official home of Hair Cuttery®, Bubbles®, and CIBU®. As a multi-brand company of hair salons and professional styling products, HCFB provides an affordable indulgence for all. Putting our stylists at the heart of our business allows us to embrace a hospitality-driven approach to hair care.

After relaunching in 2020 with a mission to create human connections by giving the confidence of style, our company empowers thousands of Salon Professionals to deliver exceptional Guest service. HCFB continues to transform the beauty industry by adopting tech solutions that personalize the Guest experience inside and outside of the salon. We are the everything hair experience for your entire family. For more information, visit www.haircuttery.com and www.bubblessalons.comopens a new window.

Yes, we offer several promotions!

Please check out our current Hair Cuttery promotions here and our current Bubbles promotions hereopens a new window.

We also encourage you to sign-up to our emails to receive our latest promotions.

Hair Cuttery® is our full service, value-priced salon that offers cut, color, style, and texture/curl services for the entire family. As our signature brand, we strive to keep Hair Cuttery accessible, relatable, and delivering best-in-class service from highly trained and skilled Salon Professionals.

Bubbles® treats Guests to an elevated salon experience where high fashion styles are our specialty. Offering a full range of cut, color, style, treatment and waxing services, Bubbles provides luxuriating services using the finest selection of haircare products.

CIBU® is our high-performance professional haircare line that is available in all Hair Cuttery and Bubbles salons. Developed and perfected by our very own Salon Professionals, CIBU uses color-safe, paraben-free formulas that offer solutions for every hair type. CIBU is also available for retail online, allowing our Guests to enjoy the salon experience at home.

With an original receipt or verification of purchase in our salon system, products and/or tools in unopened packaging may be returned or exchanged within 30 days of purchase. Refunds are issued back to the original form of payment.

Services & Offerings

Yes, we offer free consultations!

We can provide you with a consultation either over the phone or when you choose to come and see us at the salon.

Our Salon Professionals will provide you with the most suitable recommendation based on your desirable outcome!

Our Salon Professionals are trained to style a variety of different hair types and textures. Whether you have hair that’s super fine and straight, thick and wavy, or tightly curled with kinks and coils, you can find a Salon and Stylist that offers services that cater to you.

We’re happy to discuss your hair’s unique needs. Remember, we offer free consultations, in-salon or over the phone!

Many of our Stylists have several years of experience and are experts in advanced cuts, complex color, texture, and more.

In an industry that’s constantly evolving we ensure that our Salon Professionals are learning today’s techniques for tomorrow’s trends. We provide ongoing foundational, advanced and trend-driven training for our Stylists so they can deliver the confidence of style to each Guest.

Of course! Both Hair Cuttery and Bubbles are full service salons. In addition to great haircuts, we offer color, texture & curl, styling, hair treatments, waxing, and value packages!

Please check out our full list of Hair Cuttery offerings here, and a services menu for Bubbles hereopens a new window.

You can find our salon locations hereopens a new window.

We may add on an additional charge to some services for longer, thicker hair because it takes the stylist more time and additional product to service that hair type.

Examples of some services that have long hair charges include color, perm, blow dry or styling.

CIBU products can be purchased in-salon at any Hair Cuttery or Bubbles location. Good news! Our CIBU CBD product line is now available online at cbd.haircuttery.comopens a new window

You can find our salon locations hereopens a new window.